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Capital One promotes innovation in workplace

Friday, 09 March 2018 00:00 Published in Business


Since 2013, Capital One Phils. Support Services Corp. has been investing in its Filipino associates by powering their workplace through tech innovations.
Recognizing that companies are being transformed by technology, the financial services firm believes that creating a workplace with innovative facilities and services will inspire its associates to remain excellent and deliver a great customer experience everyday.
“Technology has a huge impact on the way we work here in Capital One. We continuously expand our investment in digital transformation not just to build a leading information-based workplace, but also to empower our associates and give them the tools they need to be more efficient and productive at work,” said Peter Hayden, Capital One Philippines GM.  
Testament to this is the company’s Power Up Bar, where associates go to resolve any tech-related problems. Whether it’s having their headphones and laptops fixed to resetting their passwords and addressing software glitches, the tech hub enables associates to receive immediate response on their technological requirements and issues on the gadgets they use at work.
More than being a tech support center, the Power Up Bar is also there to immerse associates in technology and help them understand and experience a part of Capital One’s digital transformation.
“Capital One Phils. provides customer service to our clients and for them to do it well, they must have the same level of experience when it comes to resolving problems. This is our way of matching what they do,” said Hayden.
The Power Up Bar was installed in both sites in Alabang and operates 24/7 to provide flexibility and accessibility in supporting the associates’ tech needs.
This shows Capital One Phils.’ commitment to remaining a workplace of choice — a workplace that utilizes technology to give way to a more knowledgeable, productive, and engaged workforce.
“Everybody loves the Power Up Bar. Aside from getting a great customer service experience, associates also get an additional shared space where they can  work and collaborate while waiting for their units to be checked or repaired. With these types of innovations, companies are able to provide a new kind of learning experience and tech immersion to their teams, creating the workplace of the future,” added Hayden.


FEU chronicles bravery in building an academic legacy

Wednesday, 28 February 2018 00:00 Published in Life Style

Far Eastern University (FEU) gathers its alumni, faculty and members of administration, stakeholders, family, and friends to witness the premiere of the documentary “Be Brave” at the Ayala Museum.
The film is about FEU and the legacy of its founder Dr. Nicanor Reyes as told through his daughter Dr. Lourdes Reyes Montinola. It retells the vision and determination of the man who contributed to the development of the country by helping pave the way to making quality education accessible to Filipinos.
“It is our founder’s aspiration that his school’s graduates would enjoy rewarding careers that promote the country’s economic growth. This was the reason behind his choices of accountancy, law, and medicine as flagship academic programs. FEU was also first to offer night classes to provide more opportunities for students to learn,” says the school’s current president Dr. Michael Alba.
The documentary reveals more of these important milestones that influenced our current education system. John Silva, a history expert and proponent of Philippine arts and culture, gives his commentary and shares his insights on FEU’s role in society.
“Dr. Nicanor Reyes was a visionary and innovator. He introduced ideas that encouraged holistic learning,” says Gianna Montinola, VP for Corporate Affairs. “During these times that challenge our resilience and conviction, we are reminded of the legacy and noble dream of our founder. It is our hope that through Be Brave, today’s generation and the next will appreciate the true value of education.”
“Be Brave” premieres in time with the university’s 90th founding anniversary.

Ledecka in historic Olympics double

Sunday, 25 February 2018 00:00 Published in Sports

PYEONGCHANG, South Korea-- Ester Ledecka completed a historic Olympic double on Saturday when the Czech star romped to snowboarding parallel giant slalom gold to add to her shock super-G title in alpine skiing.
The 22-year-old world champion became the first woman to capture gold medals in different sports at the same Winter Games after beating German Selina Joerg by almost half a second in the Pyeongchang final.
"It was quite tough to change myself back into a snowboarder," said Ledecka, already the first athlete to compete in snowboard and alpine skiing at a Winter Olympics.
"But today suddenly the snowboarder girl showed up and I was just riding with confidence and enjoying the race.
"Today was a big day for snowboard Ester! Today was something very special -- I'll think about this moment until the end of my life."



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