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Manulife Business Processing Services helps rebuild high school in QC

Manulife Business Processing Services (MBPS), the global shared service center that provides administrative, finance, investments, marketing, actuarial and information technology services to Manulife subsidiaries worldwide, helped rebuild a four-story building of the Sta. Lucia High School in Novaliches, Quezon City.
“Manulife believes that education and youth empowerment are vital for the future. Renovating the school building is just the first of many projects that we will do with Sta. Lucia High School,” said Gigi Mantaring, Manulife Business Processing Services vice president and general manager. “That’s why working with the local government to improve the quality of public school education in Quezon City is fulfilling.”
Two hundred sixty MBPS volunteers spent several weekends restoring, sanding, puttying, painting and tiling all 24 classrooms and restrooms. New school chairs were provided, and a pump was installed for water to be available on all four floors of the building.
“We are very fortunate that the Quezon City government introduced Manulife to us,” said Principal Lucia D. Herrera. “Manulife did not only give our facility a makeover; they lifted the hopes of more than 3,000 students who now believe that their goals and dreams are important too.”
MBPS started its partnership with the Quezon City local government in 2016. The company has donated 30 computers to an elementary school in Quezon City and scheduled a learning session for the teachers on how to operate the computer system. MBPS aims to continue its partnership with the local government unit in providing a better future for the youth.
Present at the turnover ceremonies are (from left): MBPS Director of Finance Inigo Garcia; MBPS Communication Officer Aubrey Bacarro; MBPS VP and General Manager Gigi Mantaring; MBPS Employee Events Lead John Paul Chua; MBPS Business Analyst Jun Gu; Schools Division Superintendent Dr. Elizabeth E. Quesada; MBPS Relationship Manager Mary Ann Gan; Quezon City Information Development Office Head Reynald Paul M. Imjada; Education Program Supervisior-OIC Ma. Nimfa R. Gabertan; MBPS Marketing and Communications Christine Marie Velasquez; and Assistant Division Superintendent Dr. Cecille G. Carandang.
MBPS is the global shared service center of Manulife which provides administrative, finance, investments, marketing, underwriting, actuarial, and information technology services to Manulife and John Hancock operations in Canada, the United States, and Asia. It was established in the Philippines in April 2006 and operates 24x7 in its main site at the UP North Science and Technology Park in Quezon City, its secondary site in Chengdu, China and its newest site in Mactan Newtown, Cebu.
The Manufacturers Life Insurance Company opened its doors for business in the Philippines in 1907. Since then, Manulife’s Philippine Branch and later The Manufacturers Life Insurance Co. (Phils.), Inc. (Manulife Philippines) has grown to become one of the leading life insurance companies in the country. Manulife Philippines is a wholly-owned domestic subsidiary of Manulife Financial Corporation, among the world’s largest life insurance companies by market capitalization.
Manulife Financial Corp. is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers’ needs first and providing the right advice and solutions. It operates as John Hancock in the United States and Manulife elsewhere. It provides financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
“At the end of 2016, we had approximately 35,000 employees, 70,000 agents, and thousands of distribution partners, serving more than 22 million customers. As of March 31, 2017, we had $1 trillion ($754 billion) in assets under management and administration, and in the previous 12 months we made almost $26.3 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years,” it said.

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