Bureau of Immigration Commissioner Ricardo David said that his agency has taken advantage of the social media to allow the public additional and easy access to information about its programs, activities and services.
David said he recently issued a memorandum order instructing the BI’s information and communications technology section (ICTS) to open the bureau’s account at the two most popular social  networking sites.
“It will also enable us to receive feedback from the public to help us improve our services,” the BI chief added.
Lawyer Ma. Antonette Mangrobang, BI spokesman, said the bureau’s Facebook fan page can be accessed at https://facevbook.com/OfficialBureauofImmigration while its Twitter account is on https://twitter.com/immigrationPH.
The two social network accounts are administered and maintained by the BI national operations center, or Binoc.
Mangrobang explained that any and all contents and updates to be posted and uploaded to these accounts shall first be approved either by David or BI Associate Commissioner Siegfred Mison, who is in charge of the ICTS.
Mangrobang added that she, being the bureau spokesman, and Binoc head Rodolfo Gino were also authorized to approve the posting and uploading of information to both accounts.
Previously, information about the bureau’s services, policies and programs could only be accessed at its official Web site at www.immigration.gov.ph.
With its entry into the social media, the BI has utilized a web-based technology that enables it to engage in interactive dialogue with its clientele, stakeholders and other organizations and individuals from the government and private sectors.